diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 5543969725
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal before proceeding. Wait for a proper signal and then click on send OTP, which may take some time to arrive. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) documents to our customer support team via email to assist with switching your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. After uninstalling, download the latest version of the app. Once installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for money earned from gaming activities and not for bonuses. This means users can't withdraw any bonus rewards they receive.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional delays may occur with payments, requiring a wait of up to 24 hours. This can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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