diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 7381985529
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If this doesn't resolve the issue, wait for the "send OTP" prompt to send the verification code, and if you still don't receive it within the allotted time, contact the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, log in with the same active number. If the number has changed, update your account by sending your proper KYC details to customer support via email, which will facilitate the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding any bonus amounts collected. You cannot withdraw bonuses as cash, only your earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
For verification purposes, please complete and submit your KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This will ensure a smooth verification process. Failure to do so may delay or prevent access to the app's services.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays with payments may extend the wait time to up to 24 hours. This delay can occur when payment processing is slowed, but the app's overall efficiency remains.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games that use the bonus amount. The bonus funds themselves, however, remain locked for gaming use only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If the request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If it doesn't happen, you can reach out to their care centre for assistance.
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