diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 6259496312
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This secure method eliminates the need for a password or email login. You can easily access the app using just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for a confirmation after clicking "send OTP," and if you don't receive it within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to shift your account. This will help facilitate a smooth transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. You can then log in and enjoy playing the updated app.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only possible from gaming earnings, and not from bonus amounts collected. This allows users to access their earned gaming money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhaar card, UPI information, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay may impact the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are only eligible for use within our gaming platform and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn. The bonus amount itself is not withdrawable, only the winnings earned with it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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