diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 9500493723
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app, enter your registered mobile number, and verify the OTP (one-time password) that is sent to you. This method eliminates the need for a password or email login. You can now easily access the app by simply verifying your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time and then seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are only allowed for the money earned from gaming, not bonus amounts. This means users can only cash out their winnings from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhar card, UPI, and all relevant bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, down from 30 minutes. However, payment processing can occasionally delay the process, potentially extending wait times to up to 24 hours. This delay is a rare exception to the app's usually efficient operation.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are only applicable for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games using the bonus amount. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If so, don't worry as the money will be deposited into your wallet account within 24 hours. If it doesn't show up, you can contact their care centre for assistance.
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