diamondexch99

diamondexch99 App support

Contact
+91 9514898950

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamondexch99:

Q1: How to log in after installing the diamondexch99?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection and wait for a strong signal. If you still don't receive the OTP, try clicking the "send OTP" option again. If you continue to experience issues, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, submit your proper KYC details to customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The diamondexch99:

Q1: What is the minimum withdrawal amount in the diamondexch99?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than in some other apps. Withdrawals can only be made from earnings from gaming activities, not from bonus amounts. This means users can only withdraw money earned through gaming, excluding bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within this app. This includes saving your Aadhar card, UPI account, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking between 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for their transactions to be processed. This delay can impact the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned from playing games with the bonus amount. Any bonus funds themselves remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings for any pending withdrawal requests. If your request is failing, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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