diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 3567158583
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter the registered mobile number associated with your account. Verify the One-Time Password (OTP) sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after trying again, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your KYC (Know Your Customer) details to the customer support team via email to update your account. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once you've installed the new version, you can start playing again.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money, not bonus rewards. The collected bonus cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your KYC details are completed and submitted in the app, including saving your Aadhar card, UPI, and bank details. This is a necessary step to finalize your registration. Having all information up-to-date is crucial for a smooth experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are typically fast and stable, completing the process within 30 minutes to 3 hours. However, occasional delays may occur, particularly with payments, which can take up to 24 hours to process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone. Any winnings earned from games played with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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