diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 3031178220
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you to authenticate your account. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection with a strong signal. If you're having trouble receiving the OTP, wait for the allotted time and then try again by clicking "send OTP". If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using your active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details through email to facilitate a smooth account transfer. This will help resolve the issue and get your account up and running again.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should allow for a smooth login and gameplay experience. After reinstalling, you can log in and enjoy the updated app.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are only for money earned from gaming, not bonus amounts. This means you can access your earned rewards, but not the bonus payments you've received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, please ensure all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process transactions relatively quickly, typically taking between 30 minutes and 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours to resolve. This delay can happen when there are issues with the payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings earned from playing games using the bonus amount can be withdrawn. You can use the bonus earnings for gaming purposes, but any winnings are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If it doesn't happen, you can get assistance from their customer care centre.
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