diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 1401551851
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Verify the code to securely log in without needing a password or email. This streamlined process allows for easy and convenient access to the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection to ensure a strong signal is available. If you still don't receive the OTP after clicking "send", wait for the specified time before reaching out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow for a smooth login and gameplay experience. This update should resolve any problems you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the diamondexch99?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only money earned from gaming can be withdrawn, not bonus amounts. This means users can cash out their winnings, but not any promotional or bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, including saving your Aadhaar card, UPI, and all relevant bank details. This ensures a secure and seamless registration process. Ensure all necessary information is accurately entered to avoid any delays.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, taking anywhere from 30 minutes to 3 hours to complete. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your transaction, go to the settings and review your withdrawal history. If your request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can seek assistance from their customer care centre.
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