diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 9312969014
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal. Wait for the send OTP button to complete before waiting again for the OTP to be sent. If the OTP isn't received, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your KYC (Know Your Customer) details to the customer support system via email to facilitate the transfer. This will help you update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated features. Once updated, you should be able to use the app without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the earnings from gaming activities, and not for bonus amounts. This means users can only cash out the money they have earned through gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
All your Know Your Customer (KYC) details must be completed and submitted through this app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, in some cases, payment processing may experience delays, potentially extending the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned from games played with the bonus can be withdrawn. This means the bonus itself cannot be withdrawn, only the resulting winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failed, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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