diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 8888206175
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a stable signal. If you don't receive the OTP after the allotted time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and start playing the app without any problems. This should allow you to access the latest features and functionality.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for gaming earnings, not bonus amounts. This means users can cash out their real gaming winnings, but not the rewards or bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details in this app. This includes linking your Aadhar card, adding UPI (Unified Payments Interface) information, and saving all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes, but the entire process may take up to 3 hours. However, there may be instances where payment processing is delayed, potentially taking up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings made using the bonus amount can be withdrawn by the user. This means you can cash out your earnings from playing games with the bonus, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.
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