diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 5570654156
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in. This eliminates the need for a password or email login, making the process easier.
Q2: What should I do if I am not getting OTP?
Before proceeding, ensure your internet connection is strong and stable. Wait for a few moments after clicking "send OTP" to allow the code to be sent. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, please submit your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve any account issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any further problems. Once installed, you should be able to play the app smoothly.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for earnings from gaming activities, not for bonus rewards. This means you can only withdraw the money you've earned through gaming, not the bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically take 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring an additional wait time of up to 24 hours. This delay can extend the overall timeframe for completing a transaction.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn by the eligible user. This separation applies to the bonus funds and any associated winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to verify the withdrawal status. If your withdrawal is not reflected within 24 hours, contact their care centre for further assistance.
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