diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 9787995409
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Verify the OTP to securely log in, eliminating the need for a password or email. This simplified login process makes it easy to access your account.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a stable signal. Click "send OTP" and wait for the designated time to receive the code; if it doesn't arrive, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your existing active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This should allow you to access the updated app.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to earnings from gaming activities, with bonus funds ineligible for withdrawal. This means users can only access their winnings, not bonus amounts, when making a withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must upload your KYC details, including your Aadhar card, UPI information, and bank details, within the app. This will ensure that your account is fully verified and active. Please ensure all required information is accurate and up-to-date.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for efficient processing times, ranging from 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay can occur when making payments through the app.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from the bonus can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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