diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 2388999508
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP sent to your number to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
First, check your internet connection for a strong signal. Wait for the OTP to be sent after clicking "send OTP," and if it doesn't arrive, try contacting the app's support through live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support team to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and install it. You should then be able to log in and access the updated features.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only available for money earned from gaming activities, and not for bonuses. This means users can only withdraw the funds they've earned from participating in games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you've completed and submitted all required KYC (Know Your Customer) details within this app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay is an exception rather than the norm in the app's overall efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn. You can, however, withdraw the money earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but winnings derived from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify that your withdrawal request is being processed. If it's failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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