diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 4931973846
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you will be logged in securely without needing a password or email. This simplified login process makes it easy and convenient to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after the allotted time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After updating, you should be able to log in and access the app without problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. However, bonus money collected through gaming cannot be withdrawn. Withdrawals are only allowed on actual earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
For a smooth experience, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays can extend the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus money itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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