diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 3051182623
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email, allowing for easy and secure access.
Q2: What should I do if I am not getting OTP?
To send the OTP, ensure you have a strong internet connection and wait for the signal to stabilize. If you don't receive the OTP, click "send OTP" again and wait. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once updated, you can easily log in and start playing the app. This should resolve any compatibility problems and allow for a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus money collected, only the money earned from gaming activities. This means you can withdraw your winnings, but not the extra rewards received as a bonus.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be occasional delays, particularly with payments, which can take up to 24 hours to process.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from the bonus can only be used within your gaming account, not for external withdrawals. Any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their care centre.
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