diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 5060556740
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP that is sent to your number, and you will be logged in. This process eliminates the need for a password or email login, making it convenient and easy to access.
Q2: What should I do if I am not getting OTP?
To begin, ensure a strong internet connection is available. Wait for a stable signal before proceeding, then click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP within the given time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your existing active number. If your number has changed, please email your updated KYC details to our customer support team for assistance with transferring your account. This will facilitate a smooth transition.
Q4: You are getting blackout and the app is not opening?
Uninstall the existing app from your device to resolve the issue. Download the latest version of the app, and you should be able to log in and play without any problems. This update will provide you with a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount will be based on earnings from gaming activities, excluding any bonus money collected. Bonus money cannot be withdrawn, only the money earned from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and uploaded in this app. This includes saving your Aadhar card and linking your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services expedite the process, allowing it to take anywhere from 30 minutes to 3 hours. However, occasional payment delays may cause a wait of up to 24 hours. This delay is an exception rather than the norm, thanks to the app's generally efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn as winnings from games played with the bonus amount. This means the bonus itself is non-withdrawable, but any winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to confirm if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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