diamondexch99

diamondexch99 App support

Contact
+91 5962635925

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamondexch99:

Q1: How to log in after installing the diamondexch99?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number and you're logged in, eliminating the need for a password or email. This makes it easy to access your account with just a few simple steps.

Q2: What should I do if I am not getting OTP?

To begin, ensure a strong internet connection is established. If the issue persists, click "send OTP" and wait until the allotted time has passed. If you still don't receive the OTP, you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, please submit your proper KYC details to our customer support team via email to facilitate a smooth account transfer. This will enable us to update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should fix any problems you were experiencing and allow you to play smoothly.

Most Asked Questions Related To Withdraw In The diamondexch99:

Q1: What is the minimum withdrawal amount in the diamondexch99?

In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal threshold compared to other apps. Withdrawals are limited to the money earned from gaming, with bonus amounts not eligible for withdrawal. This means you can only cash out your actual gaming winnings, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card and saving your UPI and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, requiring users to wait up to 24 hours. This delay can impact the overall completion time for certain transactions.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus, but the bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's taking longer than 24 hours, you can expect the funds to be added to your wallet account eventually. If you still encounter problems, you can reach out to their care centre for assistance.

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