diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 0805023316
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, which will securely authenticate your account. This eliminates the need for a password or email login, providing a convenient and streamlined experience.
Q2: What should I do if I am not getting OTP?
Check your internet connection to ensure a strong signal. Wait for a proper signal and then click on send OTP, allowing the system to send the code. If the OTP is not received within the time frame, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try using the same active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
You'll need to uninstall the current app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. This will allow you to log in and play the app seamlessly.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus rewards. This means you can withdraw the money you've earned from playing games, but not any bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details through the app, including saving your Aadhar card, UPI information, and bank details. This information is necessary for a smooth onboarding process. Failure to do so may delay or prevent your ability to access the app's services.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to complete in 30 minutes to 3 hours, making it efficient. However, payment delays can occur, requiring users to wait potentially up to 24 hours for processing. This delay should be taken into account when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money you've earned by playing games, but it's based on your winnings from using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal, go to the settings and review your transaction history. If your withdrawal is not showing up, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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