diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 8582575253
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you can access the app without needing a password or email. This convenient login method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal to appear. If the OTP doesn't arrive after the allotted time, you can use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please submit your updated KYC details via email to the customer support team. This will facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Afterwards, download the latest version of the app to ensure you have the most up-to-date features. You should then be able to log in and start playing smoothly.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed on earned gaming funds, not on bonus amounts. This means users can only cash out the money they've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, however some tasks may take up to 30 minutes. Occasionally, payments can be delayed, resulting in a wait time of up to 24 hours. This delayed payment issue is a notable exception to the app's generally efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the problem persists, you can seek assistance from their care centre.
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