diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 8874823515
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely access the account. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a proper signal before attempting to send an OTP, and if it doesn't arrive after the allotted time, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active number or, if it has changed, submit your correct KYC (Know Your Customer) details to the customer support team via email. This will assist in transferring your account to the new information. Once updated, you can use your new active number to log in.
Q4: You are getting blackout and the app is not opening?
Uninstall the outdated app from your device. Download the latest version of the app to ensure compatibility and access to new features. Once installed, you can log in and enjoy the updated app.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals are only possible for the money earned through gaming, and not for bonus amounts. This means you can cash out your actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay in payment processing may add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal, go to the settings and review your transaction history. If your withdrawal request isn't showing up, don't worry, as the funds should be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
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