diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 2394620189
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in immediately. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, verify your internet connection is stable and strong. Click the "send OTP" button and wait for the verification code to arrive. If you don't receive the OTP within a reasonable time, contact the app's support team via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your existing active number. If your number has changed, please send your updated KYC (Know Your Customer) documents to our customer support via email to facilitate the account transfer. This will help resolve the issue and ensure a smooth account migration.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount collected. This means you can access your hard-earned gaming rewards, but not the bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI information, and bank details. This will enable a seamless experience throughout the application process. Filling out this information is a mandatory step to ensure a successful registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, resulting in a waiting period of up to 24 hours. This delay can occur when payment processing is not immediate.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the funds you've won while playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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