diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 9981724538
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your mobile number, and you'll be logged in without needing a password or email ID. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a stable internet connection and wait for a strong signal. If the OTP doesn't arrive within the allotted time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device. Then, download the latest version of the app, which should now allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from the money earned through gaming, and not from bonuses. This means you can't withdraw bonus funds, only the proceeds from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your KYC (Know Your Customer) details are completed and submitted through the app, which includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and bank details. This is a necessary step to complete your account setup. Saving these details will facilitate a smoother and more secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, occasional delays in payment processing can cause a wait time of up to 24 hours. This delay can be frustrating, but it is an exception to the otherwise efficient service provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see why the withdrawal request is failing. If the money doesn't appear in your wallet account within 24 hours, you can contact their care centre for assistance.
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