diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 0418011503
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in without needing a password or email. This convenient login method allows you to access the app easily and quickly.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, you can try clicking "send OTP" again or wait for the allotted time. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number associated with your account. If your phone number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the current app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play without any problems. This should allow you to access the newly updated app without any issues.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only possible for funds earned from gaming, not including bonus rewards. This means users can only withdraw earnings from actual games played, not bonus credits.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, occasional payment delays may cause users to wait for up to 24 hours for the transaction to be processed. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and are non-withdrawable. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus itself cannot be withdrawn, but winnings from it can be claimed.
Q5: Withdraw failed, money did not come, what should I do?
To proceed, check your transaction history in the settings and verify that your withdrawal request is being processed. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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