diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 7503544115
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. After that, verify the OTP (One-Time Password) sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, first ensure your internet connection is stable and strong. If you're still having trouble, click "send OTP" and wait for the timer to expire, then reach out to the app's support system via live chat if you don't receive the OTP.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your correct Know Your Customer (KYC) documents to our customer support via email to facilitate account transfer. This will enable us to update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Download the latest version of the app and then reinstall it. This should allow you to log in and enjoy the updated features.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. However, the withdrawn amount is limited to earnings from gaming, and bonus money cannot be withdrawn. This means you can only withdraw the money you've earned through gameplay, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth experience. All required information should be accurately filled and saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but typically takes between 30 minutes and 3 hours to complete. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay can impact the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If you encounter any further issues, you can reach out to their care centre for assistance.
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