diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 9589406688
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Then, verify the One-Time Password (OTP) sent to you, which will securely authenticate your login. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still have issues receiving the OTP, you can try clicking on "send OTP" again. If you continue to experience problems, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If your number has changed, please submit your correct KYC details to our customer support team via email to complete the account transfer. This will help facilitate a smooth transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the newly updated app. Once updated, you can access the app without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming, not for bonus amounts. This means users can only withdraw the winnings they've achieved through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit all your Know Your Customer (KYC) details within the app, which includes saving your Aadhar card, UPI, and bank details. This information is required for verification and account setup. Please ensure all required details are updated for a smooth onboarding experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay may extend the overall process beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are limited to use within your gaming account and cannot be withdrawn. Any winnings earned from playing with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If withdrawals are failing, your funds will be added to your wallet account within 24 hours. If the problem persists, you can reach out to their care centre for further assistance.
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