diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 2724158807
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you'll be logged in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and has a strong signal. If the OTP is not received after clicking send, wait for the designated time to pass before seeking assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in to your account, try using the same active number. If your account number has changed, please submit your proper KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. Once updated, you can easily access and enjoy the app.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming, and not for bonus amounts. This means users can redeem their hard-earned rewards but not the bonus they've received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, all your Know Your Customer (KYC) details must be uploaded and saved in the app. This includes uploading your Aadhaar card, saving your UPI details, and entering all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 3 hours, but this timeframe can range from 30 minutes. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours in some cases. This delay primarily affects payment processing rather than the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn. You can withdraw the actual winnings earned from playing games using the bonus amount. This means the bonus itself remains non-withdrawable, but winnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is failing. If not, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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