diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 3080180044
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you to complete the login process. This one-step login method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you're still unable to receive the OTP, click "send OTP" again and wait for the allotted time. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can easily log in and start playing. This should resolve any compatibility problems and allow smooth gameplay.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money collected cannot be withdrawn, and users can only withdraw earnings from gaming activities. This means users can only cash out money earned through gameplay, excluding any bonuses or rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours. This delay is a potential drawback to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn. This means the bonus itself cannot be withdrawn, but any resulting winnings can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, the money should be added to your wallet account within 24 hours. If it still doesn't work, you can contact the care centre for further assistance.
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