diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 6421264212
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This will securely authenticate you without requiring a password or email login. Once verified, you can easily access the app using your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after the allotted time, you can attempt to send it again by clicking on "send OTP." If you still face issues, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please submit updated KYC (Know Your Customer) details via email to our customer support team, which will enable them to update your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to play the app smoothly.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not for bonus amounts. Any bonuses collected cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card, linking your UPI, and entering your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services make the process efficient, taking anywhere from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can happen when transactions are not processed in real-time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on a withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If the problem continues, you can reach out to their care centre for assistance.
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