diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 3343895054
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Upon verification, you can log in without needing a password or email. This convenient method allows for easy and secure access.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you receive a weak signal, wait for the signal to improve before clicking "send OTP". If you still don't receive the OTP, you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active account number. If your account number has been updated, submit your correct KYC details to the customer support team via email to transfer your account. This process will facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and not the bonus amount collected. This means you can access your earned gaming rewards, but not the incentives offered as bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details through the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure experience. Failure to complete this step may hinder your progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but some users may experience delays. On average, the process takes between 30 minutes to 3 hours. However, payment processing can sometimes be delayed, potentially taking up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned from playing games with the bonus amount can be withdrawn by the player. This means the bonus money remains separate from withdrawable funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
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