diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 7300060102
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verification will be confirmed by entering the One-Time Password (OTP) sent to your mobile number. This method allows for easy login without the need for a password or email.
Q2: What should I do if I am not getting OTP?
First, ensure your internet connection is stable and strong. Click "send OTP" and wait for the code to be sent, allowing the specified time to pass. If the OTP isn't received, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
If your login number has changed, try logging in with the new number. If the issue persists, submit your KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the issue and activate your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and start playing. This should allow you to access the updated app without any further problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, with bonus funds not being eligible for withdrawal. This restricts withdrawals to earnings from actual gameplay rather than bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, there is a possibility of payment delays, requiring users to wait up to 24 hours. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If your withdrawal is pending, don't worry - the funds will be added to your wallet account within 24 hours. If you still have issues, you can reach out to their care centre for assistance.
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