diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 7124100118
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you'll be logged in without needing a password or email. This method provides a convenient and hassle-free login experience.
Q2: What should I do if I am not getting OTP?
To verify your internet connection, wait for a strong signal to appear before proceeding. If you still don't receive the OTP within the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number you have on record. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer. This will help us update your account information accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the current app from your device. Then, download the latest version of the app and reinstall it. This should allow you to log in and play the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other similar apps. Withdrawal is only allowed for money earned from gaming, not for bonus amounts. This means users can cash out their winnings, but not any free rewards or bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC (Know Your Customer) details in this app. This includes linking your Aadhaar card, UPI (Unified Payments Interface) account, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this can take as little as 30 minutes. However, delays in payment processing may occasionally occur, requiring a wait of up to 24 hours. This can prolong the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
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