diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 1172159453
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (one-time password) sent to your phone. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a signal and then click 'send OTP', waiting for the allotted time for the OTP to arrive. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active mobile number. If the number has changed, submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once updated, you can start playing without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only available for the money earned through gaming activities, not bonus amounts. This means users can access their hard-earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within this app, including saving your Aadhaar card, UPI, and bank account information. This is a necessary step to ensure a smooth and secure experience. By saving these details, you will be able to access various features and services within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours, but this timeframe can vary. In rare cases, payment processing may be delayed, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. You can withdraw the money earned from playing games that use the bonus amount. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.
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