diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 5591247065
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email, making it easy to access the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you still don't receive the OTP after waiting, try clicking on send OTP again. If you're still unable to receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number associated with your account. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. After uninstalling, download the latest version of the app, which should fix any problems you were experiencing. Once updated, you can log in and start playing the app again.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and not for bonus amounts. This means you can cash out the rewards you've won, but not any bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all required KYC (Know Your Customer) details are uploaded and saved in the app, including your Aadhaar card, UPI (Unified Payments Interface) information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, potentially causing a wait time of up to 24 hours. This delay is an exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned by playing games with the bonus, but not the bonus itself. The bonus funds are separate from winnings and have their own withdrawal conditions.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm if your withdrawal request is pending. If it's pending, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their customer care centre for assistance.
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