diamondexch99

diamondexch99 App support

Contact
+91 4976547373

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamondexch99:

Q1: How to log in after installing the diamondexch99?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still have issues, click "send OTP" again and wait for the specified time. If you don't receive the OTP, use the app's support system, accessible through live chat, for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using your active phone number. If the number has changed, send your updated KYC documents to the customer support via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should allow you to play without any further problems.

Most Asked Questions Related To Withdraw In The diamondexch99:

Q1: What is the minimum withdrawal amount in the diamondexch99?

In this app, a minimum withdrawal of Rs. 100 is required, which is higher compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not for bonus amounts collected. This means users can only withdraw the money they've earned from playing, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) details are complete and uploaded in the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete tasks in 30 minutes to 3 hours. However, payment processing may experience delays, potentially extending wait times to up to 24 hours. This variance in processing speed is worth noting when using the app.

Q4: Why is the bonus balance not being withdrawn?

When using the bonus, the funds earned can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings made while playing with the bonus amount can be withdrawn by the player. This means the bonus itself is non-withdrawable, but winnings from it are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and view your transaction history. If the request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.

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