diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 9489931115
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to secure your login. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, ensure a proper and strong internet connection is established. If you still face issues, try clicking on send OTP again, waiting for the allotted time to pass. If the OTP doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your existing active number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will ensure a smooth account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should resolve any login problems. Once installed, you can log in and enjoy playing the updated app.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher amount compared to other apps. The withdrawn amount is based on earnings from gaming, not bonuses. Bonus earnings are non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including saving your Aadhaar card, UPI details, and bank information. This will ensure a smooth and secure experience. Having all necessary details saved will facilitate further verification and authorization.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring users to wait up to 24 hours. This delay may happen occasionally, but it does not affect the overall efficiency of the app's core services.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus in your gaming account and cannot withdraw it. The bonus funds can be used to play games, but the winnings from those games can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, visit the settings and check your transaction history to see why your withdrawal request is failing. If your withdrawal is successful, the funds will be added to your wallet account within 24 hours. If you experience any further issues, contact their care centre for assistance.
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