diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 8314328599
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to gain access. This eliminates the need for a password or email login, making it a simple and convenient way to log in.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. If you don't receive the OTP, click on "send OTP" again and wait for the allotted time. If the issue persists, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to our customer support system, which will facilitate account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the updated app for smooth gameplay. After reinstalling, you should be able to play without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed for the money earned from gaming activities, not for bonus amounts. This means users can only claim the earnings they've accumulated through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you've completed and submitted all required KYC details in the app. This includes saving your Aadhar card, setting up UPI, and adding all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays may occasionally occur, requiring a wait of up to 24 hours. This delay can disrupt the otherwise efficient experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means you can use the bonus for gaming, but any resulting profits can be cashed out.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, rest assured that the funds will be added to your wallet account within 24 hours. If this doesn't occur, you can contact their care centre for assistance.
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