diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 9817838405
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, click on the "send OTP" option again, and if the issue persists, reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC details to the customer support team via email to assist with account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and then reinstall it. This should allow you to log in and access the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only allowed from earned gaming money, not from bonus rewards. This means users can't withdraw bonus funds, only the money they've won through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This will help to ensure a smooth and secure experience. Please note that all necessary information must be accurately entered and saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to be completed in 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to verify the status of your withdrawal request. If it's not showing, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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