diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 4140523521
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Then, verify the OTP to securely authenticate yourself. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first ensure your internet connection is stable and strong. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with your current active number. If your number has changed, send your updated KYC details to customer support via email to transfer your account. This will facilitate the transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and access its features. This should allow you to continue playing without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from gaming earnings, not from bonus rewards. This means users can access their earned rewards but not the bonus amount.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card, UPI, and saving your bank details for a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay is relatively rare but can happen when processing payments.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming use and cannot be withdrawn by anyone else. You can withdraw the winnings earned by playing games using the bonus amount. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, rest assured that the money will be added to your wallet account within 24 hours. If the funds still don't appear, you can contact their care centre for assistance.
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