diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 3340123224
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely authenticate your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete this process, check your internet connection for a strong signal. If you receive a weak signal, wait for it to improve and then click "send OTP." If you still don't receive the OTP after the allotted time, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC details to customer support via email to initiate the account transfer process. This will help facilitate a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app, which should resolve the problem and allow you to log in and play smoothly. After updating, you can easily log in and start playing.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and bonuses cannot be withdrawn. This means you can access your earned funds, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and bank details. A complete and accurate KYC profile is required for a smooth transaction experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app offers fast and stable services, completing the process in 30 minutes to 3 hours. However, delays can occur with payments, potentially requiring a wait of up to 24 hours. This may extend the overall processing time due to payment processing issues.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn. The bonus amount itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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