diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 7554299448
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive a verification code. Then, verify the OTP (One-Time Password) to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
Before proceeding, ensure you have a strong internet connection. If you're unable to receive the OTP, wait for the allotted time to pass and then reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help complete the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This will ensure you're using the most current version of the app.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming, and bonus funds cannot be withdrawn. This means you can only cash out the actual winnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all of your KYC (Know Your Customer) details in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, completing it within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for processing. This delay is a rare exception to the app's normally efficient service.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds for gaming and cannot withdraw them. The bonus funds earned through gameplay can be withdrawn, but not the bonus itself. This means you can access the rewards you earn from gaming with the bonus, just not the bonus money directly.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to your settings and review your transaction history. If your request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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