diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 6547654700
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive a verification code. Then, verify the One-Time Password (OTP) that's sent to your number. This will securely log you in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To initiate the process, first check your internet connection for a strong signal. If you still face issues, wait for the send OTP prompt and ensure it completes successfully, or you may need to try again. If the OTP doesn't arrive after the allotted time, you can contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to complete the account transfer. This will enable us to assist you with the account update.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app seamlessly. Once updated, you can enjoy the improved features and gameplay.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is considered a higher withdrawal amount compared to other apps. Withdrawals are restricted to the earnings from gaming activities, and bonus collected cannot be withdrawn. This means that users can only access the money they've earned through gaming, not any bonuses or rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You are free to withdraw winnings earned from playing games using the bonus amount. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is listed. If not, don't worry - the money will be added to your wallet account within 24 hours. If it doesn't appear, you can reach out to their care centre for further assistance.
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