diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 3126165131
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you don't receive the OTP after sending a request, you can try waiting or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If the number has changed, submit your correct KYC details to customer support via email to facilitate the account transfer. This will aid in updating your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once removed, download the latest version of the app and install it. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus amounts collected. This means users can withdraw their hard-earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay is a notable exception to the app's otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and are non-withdrawable. Any winnings from playing games using the bonus amount can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and view your transaction history. If the request is pending, the funds will be added to your wallet account within 24 hours. If you don't see the funds after 24 hours, you can contact their care centre for assistance.
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