diamondexch99
diamondexch99
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This app is available for your device
diamondexch99
This app is available for your device
Contact
+91 2009553107
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamondexch99?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is strong and stable. Wait for a secure signal, then click "send OTP" and wait for the specified time. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're experiencing login issues, try using the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to our customer support system via email to facilitate a smooth account transfer. This will help resolve the issue and get your account up and running again.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to continue playing with the latest features and improvements.
Q1: What is the minimum withdrawal amount in the diamondexch99?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. However, only earnings from gaming can be withdrawn, not bonuses. The withdrawn amount will be from the money earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is a rare occurrence, but it may happen when processing payments.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used within the gaming platform, and not withdrawn. Any winnings from games played using the bonus amount can be withdrawn. This means the bonus earnings are non-withdrawable, but winnings from games played with the bonus are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
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