diamond exch
diamond exch
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This app is available for your device
diamond exch
This app is available for your device
Contact
+91 0585345075
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely log you in. This eliminates the need for passwords or email login credentials.
Q2: What should I do if I am not getting OTP?
To start the process, ensure you have a strong internet connection and wait for a stable signal to appear. If you don't receive an OTP after a reasonable time, you can initiate a live chat with the app's support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, send your updated KYC details to the customer support team via email to assist with account transfer. This will help facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and enjoy the updated features without any problems.
Q1: What is the minimum withdrawal amount in the diamond exch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in many other similar apps. Withdrawals are only possible for money earned through gaming, not bonuses. This means users can access their earned earnings, but bonus funds cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration in this app, you must submit all your Know Your Customer (KYC) details, which include saving your Aadhar card, UPI account, and bank account information. This will ensure a secure and smooth experience within the app. Please ensure all necessary details are up-to-date and accurately entered.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app can take anywhere from 30 minutes to 3 hours due to its fast and stable services. However, payment delays may occur, requiring users to wait up to 24 hours for their transactions to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games, but the original bonus amount remains unavailable for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If you still experience problems, you can seek assistance from their care centre.
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