dg club

dg club App support

Contact
+91 2820805019

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The dg club:

Q1: How to log in after installing the dg club?

To log in, open the app and enter your registered mobile number to receive an OTP. Once you verify the OTP, you will be logged in securely without needing a password or email. This convenient method allows for easy login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still encounter issues, try sending the OTP again and wait for the allotted time. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the active mobile number associated with your account. If your number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app without any problems. This should restore normal functionality and allow you to enjoy the app's features.

Most Asked Questions Related To Withdraw In The dg club:

Q1: What is the minimum withdrawal amount in the dg club?

In this app, a minimum withdrawal of Rs. 100 is required, which is higher than other apps. Withdrawals can only be made from money earned through gaming, not from bonus amounts. This restriction applies to all withdrawals from the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app, including your Aadhaar card, UPI, and bank account information. Saving these details in the app is mandatory for the next steps. This will help facilitate a smoother and more secure registration process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, completing in as little as 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait for up to 24 hours. This delay is typically isolated to payment processing, rather than the app's overall functionality.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for further assistance.

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