dg club

dg club App support

Contact
+91 2914931601

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The dg club:

Q1: How to log in after installing the dg club?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to successfully log in. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is stable and strong. Clicking the "send OTP" button may take a moment, but wait for a proper signal before trying again. If the OTP doesn't arrive within the allotted time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your same active phone number. If the number has changed, update your account by sending proper KYC (Know Your Customer) details to our customer support through email. This will help complete the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The dg club:

Q1: What is the minimum withdrawal amount in the dg club?

In this app, you can withdraw a minimum amount of Rs. 100, which is higher than in other apps. Withdrawals are only possible for money earned from gaming, not for bonuses collected. The earned gaming money can then be cashed out.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card and linking your UPI and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services make the process efficient, typically taking between 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can disrupt the overall timeline, but the app's services generally remain quick and stable.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn by the player. The bonus funds themselves are not withdrawable, only the money won from them is eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry - the money will be added to your wallet account within 24 hours. If it still doesn't show up, you can contact their care centre for assistance.

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