colour rummy

colour rummy App support

Contact
+91 0789456075

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number. This will prompt an OTP (One-Time Password) verification, which will authenticate your login. Once verified, you can access your account without needing a password or email login credentials.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is stable and strong. Click the "send OTP" button and wait for the verification code to arrive. If you don't receive the OTP within the designated time, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If the number has changed, please send your KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the issue.

Q4: You are getting blackout and the app is not opening?

To continue playing the app, you'll need to uninstall it from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and start playing. This should resolve any issues and provide a seamless gaming experience.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not bonus amounts. This means users can access their winnings, but not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and all necessary bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically streamline the process from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay is a rare exception to the otherwise efficient experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the account holder. Any winnings earned while using the bonus funds can be withdrawn. The bonus funds themselves, however, remain non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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