colour rummy

colour rummy App support

Contact
+91 2577756121

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to your mobile. Once verified, you can log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection to ensure a strong signal. If you don't receive the OTP, wait the allotted time and then contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To continue using your account, try logging in with the same active number. If the number has changed, submit your updated KYC details via email to the customer support system to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play without any problems. Once updated, you can access the app's new features and functionality.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Only earnings from gaming can be withdrawn, with bonus funds being non-withdrawable. This allows users to cash out their hard-earned rewards, but not bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card, saving your UPI details, and adding all relevant bank information. Completing these steps is necessary for a smooth and secure experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays may cause a wait of up to 24 hours. This delay can be frustrating, but it's a rare occurrence in an otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used within the gaming platform, not withdrawn for personal use. Any winnings from playing games with the bonus amount can be withdrawn. The bonus itself cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If issues persist, you can contact their care centre for assistance.

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