colour rummy

colour rummy App support

Contact
+91 0041569462

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify this code, known as OTP (One-Time Password), to gain access. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate the process, ensure a strong internet connection is available and wait for a stable signal. If an OTP is not received within the allotted time, try re-sending it by clicking the "send OTP" option. If the issue persists, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active phone number. If the number has changed, submit your correct KYC (Know Your Customer) details via email to update your account. This will help facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features and functionality. You can then log in and play the updated app without any issues.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is limited to the money earned from gaming, not bonus amounts. This means you can only withdraw the earnings from your gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To continue, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step for the process to proceed. Having this information saved will help facilitate the next steps.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This variance in processing time can vary depending on the payment situation.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in settings. If your withdrawal request is pending, the funds should be added to your wallet account within 24 hours. If it still doesn't work, you can contact their care centre for assistance.

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