colour rummy
colour rummy
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This app is available for your device
colour rummy
This app is available for your device
Contact
+91 6306258918
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the colour rummy?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection for a strong signal. If the signal is stable, click on "send OTP" and wait for the code to be sent. If you don't receive the OTP within the allotted time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC documents to our customer support team via email to help facilitate the account transfer. This will ensure a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Next, download and install the latest version of the app. This should allow you to log in and access the updated app without any issues.
Q1: What is the minimum withdrawal amount in the colour rummy?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than in other apps. However, users can only withdraw the money earned from gaming activities, not bonus amounts. This means that any bonus funds collected cannot be withdrawn until they are converted into earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and banking details within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are efficient and stable, completing the process within 30 minutes to 3 hours. However, delays in payment processing may occur, requiring a wait of up to 24 hours. This delay may impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
Any winnings earned from using the bonus funds can only be used within the game and cannot be withdrawn. In contrast, any winnings earned from playing with the bonus amount can be withdrawn. This means you can access your real-money wins from gaming with the bonus, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their care centre.
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